Is Martha & Marley Spoon a subscription service?
Each week you'll automatically receive great dishes, but as a flexible subscription, you can skip a week or pause your subscription anytime. You can also change delivery frequency, recipes, and the number of portions you'd like to receive.
Is there a minimum order amount?
Each recipe is designed for two portions, and the minimum order per box is four portions. Mix and match recipes as you please!
Do you do breakfasts, lunches and desserts?
Yes! We create each week's menu according to seasons, events and holidays - For example: summer grilling season, back to school, and Thanksgiving. This means that breakfast recipes, side dishes, and desserts make frequent appearances on our menus. You will also see "add-on" items like Protein Variety Packs and Pantry Staples that you've told us you want or need.
Can I still order if I have a specific food allergy (e.g. gluten, dairy, nuts)?
We do offer recipes that are adjusted to certain allergens, but at this point we do not offer a full menu fitting to specific allergies or diets, aside from vegetarian.
We list all ingredients and allergens in our recipes. These can be viewed by clicking on the recipes here: https://marleyspoon.com/menu. You can also see this information when you are selecting your recipes in your own account, so you always know which recipes work for you.
Please note however that all our recipes and ingredients go through the same facility and production process. Even though we continuously do our very best to avoid any cross-contamination, we cannot guarantee against it. Additionally, as we work with produce that can easily change in supply and demand, we sometimes need to replace ingredients at the last minute. In regards to these changes, we reach out to you beforehand by email.
If you have any questions about a specific ingredient or product, our customer service team is happy to give you further information. You can reach us by email (firstname.lastname@example.org) or by phone (866-228-4513).
I forgot my password, how do I get a new one?
Click "Login" on our startpage and then select "forgot password?". We'll send you a link to reset your password via email.
Is it possible to change my order after it has been placed?
Yes! Login to your account to edit your order. Depending upon your region, you have up to 6 or 7 days before your delivery day to make changes. You can always see how many days you have left to edit your upcoming orders by logging into your account.
Where do you source your ingredients from?
We source what’s in season to ensure you cook with the freshest fruits and vegetables; we work with trusted suppliers to deliver quality fish, poultry, and meat to your table; and we partner with small-batch producers who make one-of-a-kind products with local ingredients.
Do you offer vegetarian dishes?
Our chefs create twenty inspiring dishes every week, all displayed on our website. We offer a good mix of vegetarian & vegan, meat & fish, family-friendly, under 30 minutes and health & diet options, so that everyone can enjoy our products.
How long will the ingredients stay fresh after delivery?
We ensure that your meat, fish or dairy products are delivered to your doorstep in a cold box. To enjoy their ingredients at their best, we recommend that you cook seafood dishes within 1-2 days, followed by ground meat and chicken with 2-3 days, and other meat and veggie dishes within 3-5 days.
When and how can I see the recipes for the following week?
Click on "Current recipes" to see our menus for this week and the following week.
Do I need ingredients in addition to the goods delivered?
Yes. You'll need some basics like oil and salt, as we assume that everyone has some at home. We let you know what you'll need before you order, which we'll send to you again with your shipping confirmation.
What boxes do you offer?
We currently offer two options: a 2-person and a 4-person box. Both allow you to choose how many nights a week you'd like to cook with Martha & Marley Spoon.
What is the difference between the two boxes?
Both boxes allow you to select any of the 22 recipes on our weekly menu. The 2-person box is ideal for 2 adults. The 4-person box can easily feed up to 4 adults, so families with young children will have extra for hungry parents, or a little left over for lunch the following day.
How can I switch boxes?
Head to the “Settings" tab under "My Account" and select the “Edit Plan" button. Please note, this will not affect your current order. To change the plan on your current order, please contact customer care at email@example.com.
What is a flexible subscription?
A flexible subscription means you decide which weeks to receive Martha & Marley Spoon deliveries, and you only pay for what you receive. Visit your account area to switch weeks on and off. You can plan up to six weeks in advance!
How do I cancel my subscription?
You can easily do so in your account area under "My settings", but we'll be sad to see you go.